Lisa and Mark both come from a civil service background within (what was) H.M. Customs and Excise. They both shared an interest in dogs, with Mark a Customs dog handler trained by the RAF in 1994, at RAF Newton and Lisa swapped Customs investigation for working voluntarily at the local dog sanctuary in her spare time.

In 2002 they took the plunge Both leaving their jobs to buy kennels and cattery in Norfolk and following their love of dogs. Lisa trained to groom and they continued until the birth of their first daughter in August 2004. Unfortunately, she was very early and very ill and through the following six months running two businesses with no staff and a poorly baby became unfeasible. They sold the businesses and moved to Bury St Edmunds in September 2006. New home, new baby ensued, and another difficult pregnancy until 2007, when the love and need to work with dogs just wouldn’t go away, so they bought Canna Nore and pursued their dream of opening a training grooming and Registered Hydrotherapy Centre to cover the Suffolk area.



Mark and Lisa are both fully trained in the following courses:




OCNLR Level 4 Award in Canine Hydrotherapy

  • OCNLR Level 4 Gait Analysis for Canine Hydrotherapy
  • OCNLR Level 4 Applied Water Treadmill Techniques for Canine Hydrotherapy
  • OCNLR Level 4 Canine Behaviour in a Hydrotherapy Setting

Neurological Conditions for Canine Hydrotherapy

Orthopaedic Conditions for Canine Hydrotherapy

Anatomy, Physiology and Biomechanics for Canine Hydrotherapy

SEG Awards ABC Level 3 Certificate in Hydrotherapy for Small Animals

  • Advanced Hydrotherapy Treadmill treatment for small animals
  • Practical application of advanced hydrotherapy treadmill treatment techniques for small animals

National Pool Plant Operators Certificate

Canine First Aid Training

Diploma in Dog training Distinction

Diploma in Canine Psychology Distinction




SEG Awards ABC Level 3 Certificate in Hydrotherapy for Small Animals

Introduction to Hydrotherapy, Pool Water Management,

First Aid in Animal Care,

Management of Medical Conditions in Hydrotherapy,

Musculoskeletal System and Conditions in Hydrotherapy,

Canine Aquatic Treadmill Therapy,

Practical Physio for Hydrotherapy

Diploma in Dog training Distinction

Diploma in Canine Psychology Distinction


Lisa is a fully trained dog groomer. Level 3 Diploma for Professional Dog Stylists.